If you need to return a part please contact our sales team on 028 38 891242. If you have been supplied with a faulty item or the wrong part then we will cover return postage costs and issue a refund if a replacement cannot be found.

​

We offer a 3 Month warranty on all mechanical and electrical parts. Non mechanical and non electrical parts (body panels) have a 12 month warranty, this does not include any damage to body panels after receipt. Part worn tyres 3 Month warranty, batteries and high voltage components 3 month warranty.

 

In cases of faulty or damaged parts we will supply a replacement. If a replacement cannot be sourced within a reasonable amount of time then a full refund will be issued of the purchase price. Replacement or refund will only be issued upon receipt of original invoice and return of the original part in the same condition as it was supplied with security marks still intact. Traynors will not reimburse any labour costs or charges for fitting/removal/changing of any parts supplied by the company under any circumstances. All Engines must be fitted by a properly qualified technician and be correctly serviced with new cam and auxiliary belts, oil, oil filters and spark plugs. Failure to adhere to these conditions will invalidate warranty and no refund or replacement will be issued. Engines are sold as bare and will not include starter, alternator, Gearbox, injectors, Turbos etc. Any ancillary parts supplied have not been tested and are free of charge. These parts are not covered by Traynors warranty. All Engines will be supplied free of fluids. Any attempt to start an engine without correct fluids will render warranty invalid.

 

Traynors do not cover any parts that show signs of being tampered with, ie being opened up. No liability can be accepted for malfunction, damage or injury caused by incorrect fitting of safety critical / explosive parts (ie, airbags and seatbelts). If a part is purchased in error, it can be returned within 7 days but a 20% re-stocking charge will apply and a credit note will be given.

​

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Traynors LTD cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer.

​

Please note that all credit notes are only valid for 6 months.

​

Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur Traynors LTD cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer.

​

Please contact customer service for more information on returning an item. Thank you.